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KB Article ID#19332

I wish to discontinue my hosting and cancel my account; may I do this through a Support Ticket?

Our Support Department cannot cancel your account.

If you wish to cancel your account, you must use our online cancellation request form. You may access the form by logging onto your account at You must be the billing contact in order to cancel an account. The technical contacts are not permitted access to the cancellation form.

Please log into the Customer Service Interface and choose the following options: Customer Options > Billing > Cancel Account.

Please review our Cancellation Policy prior to cancelling your account.


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Article Applies To: Account Setup - Virtual Dedicated Hosting
Billing - General

Customer Service Interface - General

Sales - General

Technical Support - General

KB Article ID#19332      Copyright, LLC. ALL RIGHTS RESERVED.